FAQ

Frequently Asked Questions

Who operates Fifth Avenue Reserve?

Fifth Avenue Reserve is operated by METACIRCLES TECHNOLOGIES PRIVATE LIMITED, a Private Limited Company registered in India. GSTIN: 06AARCM2647M1ZV. Registered office: Ground Floor, K16/24, DLF Phase 2, DLF City Phase 2, Gurugram, Haryana 122002, India.

Who sells and ships the products?

Fifth Avenue Reserve lists products from its catalog and from verified retail, brand, resale, and marketplace supply partners. Orders are processed by our team and verified fulfillment partners before dispatch.

How do I contact support?

Email fifthavenuereserve@gmail.com with your order number. Email is the official support channel.

How long does shipping take?

Most orders dispatch within 4 to 7 business days after confirmation. Delivery usually takes 7 to 12 business days after dispatch.

Can I return an item?

Eligible unused items can be requested for return or exchange within 7 days of delivery, subject to inspection and the return policy.

Are products authenticated?

Orders are reviewed for product identity, availability, packaging condition, and fulfillment readiness before dispatch. If you have a product-specific question, contact support before ordering.